PAWSYears Terms & Conditions

Welcome to PAWSYears, a Mumbai-based company dedicated to revolutionizing canine longevity through science-backed supplements and personalized protocols. These Terms & Conditions ("Terms") govern your access to and use of our website (the "Site"), products, services, and any related applications or features (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms, which form a legally binding agreement between you ("User," "you," or "your") and PAWSYears ("we," "us," or "our").

If you do not agree with these Terms, please do not use the Services. We may update these Terms from time to time; continued use after changes constitutes acceptance. For material changes, we will notify you via email or on the Site.

These Terms incorporate by reference our Privacy Policy, FDA Disclaimer and Claims Policy, and any other policies posted on the Site. In case of conflict, these Terms prevail.

1. Eligibility and User Accounts

To use the Services, you must:

• Be at least 18 years old or the age of majority in your jurisdiction.

• Reside in a location where our Services are available (primarily India, with international access subject to local laws).

• Not be prohibited from using the Services under applicable laws.

You may need to create an account to access certain features, such as personalized protocols or purchases. When registering:

• Provide accurate, current, and complete information.

• Maintain the security of your account credentials.

• Notify us immediately of any unauthorized access.

We reserve the right to suspend or terminate accounts for violations, including false information or misuse.

2. Products and Services

PAWSYears offers dietary supplements, genetic testing, health monitoring, and personalized longevity protocols for dogs. All products are for pet use only and not intended for human consumption.

• Orders and Purchases: By placing an order, you agree to pay the listed price, taxes, and shipping fees. We may require payment upfront. Orders are subject to availability and acceptance by us.

• Shipping and Delivery: We aim to deliver promptly, but delays may occur. Risk of loss passes to you upon delivery. For Indian users, we comply with local shipping regulations.

• Returns and Refunds: Returns are accepted within 30 days for unopened products, subject to our Return Policy. Refunds exclude shipping costs and are processed within 14 days.

• Subscriptions: If applicable, subscriptions auto-renew unless canceled. You authorize recurring charges.

• Personal Use Only: Products are for personal, non-commercial use. Resale, distribution, or commercial exploitation is prohibited68.

We do not guarantee results, as efficacy varies by individual pet. Consult a veterinarian before use, especially for pets with health conditions.

3. User Conduct and Responsibilities

You agree to use the Services lawfully and responsibly. Prohibited actions include:

• Uploading harmful content, such as viruses or malware.

• Infringing intellectual property rights.

• Engaging in fraudulent activities, like unauthorized purchases.

• Harassing others or impersonating entities.

For user-generated content (e.g., pet photos or reviews):

• You grant us a non-exclusive, royalty-free license to use, display, and modify it for promotional purposes.

• Content must be accurate and not violate third-party rights.

We may remove content or terminate access for violations without notice.

4. Intellectual Property

All content on the Site, including text, graphics, logos, and software, is owned by PAWSYears or our licensors and protected by copyright, trademark, and other laws.

You may not reproduce, distribute, or create derivative works without our written consent. Trademarks like "PAWSYears" are our property; unauthorized use is prohibited.

5. Privacy and Data Protection

We handle your data in accordance with our Privacy Policy and India's Digital Personal Data Protection Act, 2023 (DPDPA). By using the Services, you consent to data collection, use, and sharing as described.

Key obligations under DPDPA:

• We obtain informed consent for processing personal data.

• Data is minimized, accurate, and securely stored.

• You have rights to access, correct, or delete your data.

We do not sell your data and implement safeguards against breaches.

6. Disclaimers and Limitations of Liability

Services are provided "as is" without warranties, express or implied, including merchantability or fitness for a particular purpose.

We disclaim liability for:

• Inaccuracies in content or product descriptions.

• Interruptions, errors, or viruses.

• Third-party links or services.

To the fullest extent permitted by law, our liability is limited to the amount paid for the relevant product or service. We are not liable for indirect, consequential, or punitive damages.

For Indian users, these limitations comply with consumer protection laws.

7. Indemnification

You agree to indemnify and hold us harmless from claims arising from your misuse of the Services, violation of these Terms, or infringement of rights.

8. Governing Law and Dispute Resolution

These Terms are governed by Indian laws, without regard to conflict principles. Disputes shall be resolved exclusively in Mumbai courts.

We encourage informal resolution first; contact us at support@pawyears.com.

9. Termination

We may terminate your access for any reason, including violations. Upon termination, your obligations (e.g., payment) survive.

10. Miscellaneous

• Force Majeure: We are not liable for delays due to events beyond our control5.

• Severability: Invalid provisions do not affect the rest.

• No Waiver: Failure to enforce a right does not waive it.

• Entire Agreement: These Terms constitute the full agreement.

11. Contact Us

For questions:

• Email: terms@pawsyears.com

• Address: PAWSYears Headquarters, Mumbai, Maharashtra, India

Thank you for choosing PAWSYears to enhance your dog's longevity. We appreciate your trust and commitment to these Terms.